![]() If the time on your tracker reads 0:00, the reset was successful. To turn your tracker back on, press the button or connect it to the charging cable.After you see "ERASE," let go of the button.After you see "ERROR," let go of the button and hold it down again. Buy Fitbit Versa 2 Health and Fitness Smartwatch with Heart Rate, Music, Alexa Built-In, Sleep and Swim Tracking, Black/Carbon, One Size (S and L Bands.After you feel a vibration, let go of the button and hold it down again.After "ALT" and a white screen flash, let go of the button and hold it down again.To fix it, Turn off the sleep mode, go to the Quick Settings and tap on the half-moon icon to turn it off, or go to Settings > Quiet Modes > Sleep Mode and turn it off. Let go of the button and hold it down again. If the screen is visible, then probably sleep mode is causing your Fitbit to lower its brightness.Wait about seven to nine more seconds after removing the charging cable.Remove the charging cable from your tracker.Press and hold the button for approximately two seconds and without letting go of the button:.Attach the charging cable to your tracker and plug the other end into a USB port.After a factory reset, you must set up your tracker again. To restart your tracker without deleting any data, follow the restart instructions under How do I restart Charge or Charge HR?Ī factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. Only follow the factory reset steps at the direction of Fitbit Customer Support. How do I factory reset Charge or Charge HR? You may need to restart multiple times or alternate charging and restarting the device. Let go of the button, and unplug your tracker from the charging cable.Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. ![]() Insert the other end into the port on the back of your tracker. Assuming your phone charges fine and displays the usual charging signs like the charging icon on the screen and the LED notification at the top of the display but still won’t turn on, then try.Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Fitbit’s Versa is the company’s latest stab at a smartwatch cheaper than the last one, at £200, and smaller, so you feel less of an idiot wearing it in bed to track sleep.
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